I usually fork out the shipping first and claim VAT refund one month later to cover the shipping of 10.50GBP per batch. It takes 2-3 weeks for the funds to be credited back into my account.
I havent had VAT refund for orders made from 21st June, which is Batch 31 onwards. I have sent the request last month, but havent received any funds credited back to my account.
Meaning I wont be able to claim shipping fees from ASOS for batches 31-81 which amounts to 51 x 10.50pounds.
See the shocking email from ASOS customer service: https://docs.google.com/Doc?id=dfp68rd2_28gndjr4gm&authkey=CNb54e4J
I hope you can understand my difficulties.
They changed their policy a few days ago, with no announcement on their website. I only find out after a fellow MO TS/spree organiser is kind enough to enlighten me. Then I clarified with ASOS customer service and got the same shocking reply.
Hence I will be asking past MO/Spree participants to pay shipping fees according to their order, the calculation will be your order amount/160 x 10.50GBP x 2.15= necessary top-up. Pls make payment to POSB SAVINGS 010385016.
2.15 is an averaged exchange rate over the past 2 months, not accurate but more people might be willing to pay if it’s lower.
I seek your kindness and I sincerely hope as many people as possible are kind enough to fund me back a little so that my loss wont be that great.
Most of my MO/sprees arrived within a week after placing orders, I also try my best to deliver the goods ASAP after they arrived. I hope my service has been up to standard.
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